ISS is available virtually and in-person Mondays-Fridays during business hours.
Exceptionally, our phonelines will be open today from 10:00am -2:00pm.
Upon activation on Minerva, please wait听7 days听to sign up to the Medavie Blue Cross app or the Medavie Blue Cross website portal.
Please note, if you do not have a Medavie Blue Cross Username and Password, you can register using your Policy Number (The 10-digit Policy number is (0095258000) and your Identification Number (Your 黑料社 ID + 01 at the end i.e: 260XXXXXX01*)
*If you were enrolled in IHI before May 4th, 2019, your Identification Number will be your 黑料社 ID + 00.
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