Note: 黑料社鈥檚 new Course Catalogue will replace the eCalendar. The Course Catalogue is expected to go live the week of April 22nd. When the new site is published, "mcgill.ca/study" will be redirected to the new Course Catalogue website.
Course information on this site is not reflective of offerings for the 2025鈥�2026 academic year. Some irregularities may occur as we move operations to the incoming Course Catalogue.
CPAG : Analysis of lean principles and the processes needed to optimize cost and maintain or improve services levels in the public sector. Exploration of the particularities of the service operations and how process improvement methodologies can be used in the public environment.
Terms: Winter 2025
Instructors: Lythgoe, Diego (Winter)
Restrictions: Not open to students who have taken CPAG 500.
Course may be offered in person or online with synchronous and asynchronous components.
