ºÚÁÏÉç News - IT Services /channels/news_feeds/all/term/it_services/rss en RESOLVED: myThesis site is down /channels/channels/news/resolved-mythesis-site-down-365118 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p><strong>Update - Thursday, April 24, 2025 - 11:26 am:</strong></p> <p>The myThesis site is now back online.</p> <p><strong>Original announcement - Thursday, April 24, 2025 - 10:27 am:</strong></p> <p>We are currently experiencing issues with the myThesis site. Our team is working to resolve the problem. This will impact students and staff access to the site. We apologize for any inconvenience this may cause and appreciate your patience. Updates will be provided as soon as possible.<br /> <br /> Thank you for your understanding.</p> <p> </p> <p> </p> </div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">24 </span><span class="month">April </span><span class="year">2025</span></div></div></div></div></div> Thu, 24 Apr 2025 14:24:56 +0000 webfull 208958 at /channels Ban of DeepSeek on ºÚÁÏÉç devices / Interdiction d'utilisation de DeepSeek sur les appareils de ºÚÁÏÉç /channels/channels/news/ban-deepseek-mcgill-devices-interdiction-dutilisation-de-deepseek-sur-les-appareils-de-mcgill-364936 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p><i>This message is published on behalf of Paul Chamberland, Chief Information Officer &amp; Associate Vice-Principal IT Services. / Ce message publié au nom de Paul Chamberland, </i><i>Dirigeant Principal de l’Information &amp; </i><i>Vice-recteur associé</i><i>, Service des TI. </i></p> <p><i>Le français suit.</i></p> <p>Dear members of the ºÚÁÏÉç community,</p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">14 </span><span class="month">April </span><span class="year">2025</span></div></div></div></div></div> Mon, 14 Apr 2025 18:43:44 +0000 webfull 208780 at /channels Password reset for ºÚÁÏÉç Username - Minerva reset password access ends March 26 /channels/channels/news/password-reset-mcgill-username-minerva-reset-password-access-ends-march-26-364361 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>As of March 26, 2025, you will no longer be able to reset your ºÚÁÏÉç username password in Minerva. Password resets will be managed through a single, secure platform using Microsoft’s Self-Service Password Reset (SSPR) feature to enhance security and better protect your data. </p> <p><em>Note: Password resets for Banner/Imaging/Data Warehouse will remain available in Minerva.  </em></p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">19 </span><span class="month">March </span><span class="year">2025</span></div></div></div></div></div> Wed, 19 Mar 2025 19:51:53 +0000 webfull 208064 at /channels Have you spotted these clues in your ºÚÁÏÉç email? /channels/channels/news/have-you-spotted-these-clues-your-mcgill-email-362752 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>Attackers, scammers, marketers: these days they’re all taking advantage of AI to generate polished, typo-free content. Figuring out if an email is legitimate has definitely become more challenging. But when you access your ºÚÁÏÉç email through Microsoft Outlook, you benefit from several extra features that help protect you from phishing.</p> <p><b>Keep an eye out for: phishing safety tips</b></p></div></div></div><div class="field field-name-field-primary-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img class="no-float" src="/channels/files/channels/styles/wysiwyg_medium/public/channels/image/phishing_-_spot_the_clues.png?itok=RuXdzf8o" width="160" height="90" alt="" /></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">24 </span><span class="month">January </span><span class="year">2025</span></div></div></div></div></div> Fri, 24 Jan 2025 15:03:12 +0000 webfull 206312 at /channels Learn how to use Copilot AI module now on myCourses /channels/channels/news/learn-how-use-copilot-ai-module-now-mycourses-362558 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>Microsoft Copilot is a generative AI tool that can help you write texts, generate images, translate texts into other languages, and much more.  Learn how to access this powerful tool and use its main features with our self-paced introductory online module on myCourses. Through hands-on exercises and real-world scenarios, as well as a discussion of ethical AI practices, you’ll be well-equipped to use Copilot productively and responsibly.</p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">14 </span><span class="month">January </span><span class="year">2025</span></div></div></div></div></div> Tue, 14 Jan 2025 19:21:57 +0000 webfull 205930 at /channels Microsoft 365 license deactivation warnings /channels/channels/news/microsoft-365-license-deactivation-warnings-362114 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p> </p> <p>IT Services recently migrated many Webex softphone users to Teams Phone.</p> <p>As a result, users may have received a message from Microsoft stating their license will be deactivated soon. (See screenshot above.) <b>It is a legitimate message from Microsoft.</b></p> <p>All ºÚÁÏÉç faculty and staff are assigned Microsoft 365 licenses that provide access to applications such as Teams, Outlook, OneDrive, Word, and Excel. As part of the recent migration, IT Services changed the <b>type</b> of Microsoft 365 license assigned to some users.</p></div></div></div><div class="field field-name-field-primary-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img class="no-float" src="/channels/files/channels/styles/wysiwyg_medium/public/channels/image/microsoft365_license_screenshot.jpg?itok=6rV4LL3J" width="160" height="88" alt="" /></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">13 </span><span class="month">December </span><span class="year">2024</span></div></div></div></div></div> Fri, 13 Dec 2024 14:54:10 +0000 webfull 205408 at /channels Do not use Read.AI for ºÚÁÏÉç purposes /channels/channels/news/do-not-use-readai-mcgill-purposes-362001 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p><a href="#francais"><i>La version française suit.</i></a></p> <p>We have received reports of a Read.AI bot attending or attempting to attend online meetings organized by ºÚÁÏÉç faculty and staff. The bot uses generative AI to create a text summarizing a meeting’s discussions and decisions; it then shares a link to that document with all participants.</p> <p>ºÚÁÏÉç must vet all IT solutions to ensure they safeguard data privacy and security. <strong>Read.AI has not been approved for teaching, research, or administrative activities at the University.</strong></p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">10 </span><span class="month">December </span><span class="year">2024</span></div></div></div></div></div> Tue, 10 Dec 2024 16:56:31 +0000 webfull 205290 at /channels The ºÚÁÏÉç Classroom A/V Instructions application is getting a makeover and a new home! /channels/channels/news/mcgill-classroom-av-instructions-application-getting-makeover-and-new-home-361909 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>The Classroom A/V Instructions application is moving to the <strong>Browse Classrooms</strong> widget on the <a href="https://mcgill.service-now.com/itportal?sysparm_stack=no" rel="noreferrer noopener">ºÚÁÏÉç IT Support website</a> on <strong>December 13th, 2024</strong>. </p> <p>Classroom audiovisual information will now be available on a platform the community is familiar with. You’ll also be accessing it more securely with single sign-on (SSO) and two-factor authentication (2FA).</p></div></div></div><div class="field field-name-field-primary-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img class="no-float" src="/channels/files/channels/styles/wysiwyg_medium/public/channels/image/csi-av_email_banner.png?itok=0rqEP1me" width="160" height="24" alt="" /></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">6 </span><span class="month">December </span><span class="year">2024</span></div></div></div></div></div> Fri, 06 Dec 2024 16:02:13 +0000 webfull 205220 at /channels Staff Directory decommissioned – Staff to update/review Workday information /channels/channels/news/staff-directory-decommissioned-staff-updatereview-workday-information-361805 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>As of January 31, 2025, ºÚÁÏÉç IT Services has decommissioned the ºÚÁÏÉç Staff Directory. This initiative aims to streamline processes, improve security against phishing attacks, and replace outdated technology.  </p></div></div></div><div class="field field-name-field-primary-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img class="no-float" src="/channels/files/channels/styles/wysiwyg_medium/public/channels/image/2024-12-04_11-30-17.png?itok=F8lJUSLa" width="160" height="54" alt="" /></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">4 </span><span class="month">December </span><span class="year">2024</span></div></div></div></div></div> Wed, 04 Dec 2024 16:09:16 +0000 webfull 205077 at /channels Microsoft Teams update: Private Teams only for enhanced security! /channels/channels/news/microsoft-teams-update-private-teams-only-enhanced-security-361587 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>Important update for Microsoft Teams users! Starting November 27, 2024, all newly created Microsoft Teams groups were set to <b>Private </b>by default. If you attempt to create a new team, the <b>Public</b> option will be unavailable (greyed out), as shown below:</p> <p><img alt="Greyed out MS Teams public option" height="289" width="500" style="width:500px; height:289px" src="/it/files/it/styles/wysiwyg_extra_large/public/greyed_out_public_team.png?itok=U8xTgcyL" /></p></div></div></div><div class="field field-name-field-primary-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img class="no-float" src="/channels/files/channels/styles/wysiwyg_medium/public/channels/image/untitled_design.png?itok=mgqX6ch9" width="160" height="60" alt="" /></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">14 </span><span class="month">November </span><span class="year">2024</span></div></div></div></div></div> Fri, 29 Nov 2024 18:48:24 +0000 webfull 204849 at /channels